Stone Post Family Dental: A Patient-Centered and Personal Practice

It’s all about fostering a family feeling at Stone Post Family Dental, 13341 W 135th Street, Overland Park, Kansas. Dr. Katie Watson and her staff not only deliver top quality dental care but convey a warm and welcoming environment right when you walk through the door.

“We run our office a little differently than other dental practices because we’re all about getting to know our patients on a personal level,” shared Dr. Watson. “Stone Post Family Dental is more laid back, and we enjoy talking to our patients about things that aren’t always dental related. It’s not just about knowing their names but knowing about them. It’s a very personal experience combined with an effective provider level.”

The atmosphere in the office is always professional but more relaxed, which is a positive for the patient. Of course, she’ll review your medical history, but Dr. Watson and her staff will enjoy learning about your family, hobbies and what you did for the weekend.

Building Connection
“The way we look at it, at Stone Post Family Dental you’re a member of our family and we genuinely enjoy getting to know more about you,” she shared. “We’re not a huge office so you’re not going to get lost in an endless roster of patients. Four years ago I started this office from scratch. I remember my first ten patients because they are still patients of mine. It’s important for my staff and me to build that personal connection.”

At Stone Post Family Dental, the focus is on you and how to achieve the dental goals you want. After reviewing your medical history, Dr. Watson will ask you about your past dental experiences and your goals for your smile and oral health. Most importantly, your appointment has been set aside for you and only you. Rest assured you will receive a thorough, personalized consultation with plenty of time to discuss your questions and concerns.

“It seems there’s a dental office on every corner in the KC metro, but Stone Post Family Dental stands out from that crowd. My staff will work with patients on billing and insurance. It’s our goal to have you know exactly what the cost is prior to treatment,” remarked Dr. Watson. “We try to accommodate patients the best we can with flexible scheduling. You’re not just another patient to us. We care about you because we’re more focused on the patient than just delivering the treatment. Customer service is extremely important to us.”

Stress Less
Understanding the payment process is just one of the ways Stone Post Family Dental takes the worry out of your dental care. Dr. Watson and her staff are also focused on minimizing the stress you may feel when you visit a dental office. Spa amenities such as heated neck pillows, scented towels and headphones help calm patients.

“We try to make it anxiety free or at least minimize it as much as we can. We believe that our friendly approach to dental care helps ease some of the anxiety they may be feeling,” commented Dr. Watson. “Every patient should feel they’re special and that their appointment should be comfortable with no nervousness or concerns. We also offer nitrous oxide to patients to help alleviate those concerns.”

Because Stone Post Family Dental is a family practice with patients as young as six months, she’s also concerned with treating children with kindness and respect to help ease their fears. “Right when they walk into the office, the children will see a special area for them with movies, toys, activities and even a Wii,” remarked Dr. Watson. “Our assistants are very good about explaining the process to them, and sometimes we’ll get silly with the kids to help them relax. But most importantly, we take our time with them, and we never force treatment.” In addition, the office strives to make dental care easy and convenient for families. The staff will attempt to coordinate all visits so that appointments are synchronized for your convenience.

First Visit Bonus
Your first visit includes a professional dental cleaning, a full set of x-rays and a comprehensive exam, including an oral cancer screening. You can also choose from an impressive list of services including Invisalign®, dental implants, veneers, sealants, headache treatments and much more. The office also offers a free custom bleaching to all new patients, a $250 value.

“We offer free whitening to all new patients, which includes making custom bleach trays that patients take home. The trays are made in our office, custom fitted to each individual,” she shared. “You take the whitening agent with you to use at home. It’s very effective.”

At Stone Post Family Dental, you and your family will enjoy exceptional dental care that’s efficient and effective, and also personable and enjoyable. “We realize that people can go many places for their dental care,” noted Dr. Watson. “At Stone Post Family Dental, we appreciate that they choose our office for their dental care and we’re thankful to have them as our patients.” ■

Visit familyoverlandparkdentist.com or call 913-766-0027.