Salon Reaction: Where High Energy and Positive Attitudes Create Happy Clients

In the past, he focused on helping KC-metro homeowners spruce up the outside of their homes with his successful landscaping company. But just a few months ago, Chris Hitchcock decided he wanted to try his hand at a new business, one quite different than he had been running. While he remains concentrated on helping clients put their best exterior look forward, he’s made the switch from lawn care to hair care, running Salon Reaction in Overland Park, Kansas.

New Owner, Positive Attitude
“I just took over on May 2, although Salon Reaction has been in business for ten years,” shared Chris. “It’s a lot of fun and I really enjoy it. In fact, I haven’t missed a day since I bought the business; I can’t seem to stay away. Sure, it’s a learning experience, but a fun one. I consider myself a work in progress, and I’m committed to making Salon Reaction successful.”

Salon Reaction is a full service salon with spa and retail center, highlighted by a warm and friendly environment. Salon Reaction offers state-of-the-art, modern equipment and a roster of highly talented, experienced stylists and aestheticians to meet your needs.

“My stylists have been here for many years and are very committed to Salon Reaction. They enjoy being here and working for me. The smiles and energy you see and feel each and every day are great,” noted Chris. “I want my stylists, aestheticians and staff to be successful and happy because that reflects positively on me. These people are amazing, have great personalities and they are guiding me in this new business I’m running.”

Fresh Outlook on Life
You could describe Salon Reaction as a one-stop, all-inclusive shop for a great-looking you. The focus is on incredible hair care, skin care and other services. The menu is deep and extensive. “Hair, nails, manicures, pedicures, facials, waxing, color, extensions; you name it and we have it at Salon Reaction,” enthused Chris. “Our stylists are here to help you get the look or style you want, and they’re great at what they do. When you come to Salon Reaction, you leave feeling like a brand-new person. After receiving services, you’ll have a new outlook on life and be thrilled to walk out the door with the style you have.”

While it’s not on the menu of services, Chris is quick to point out that bringing happiness and pleasure to others is a huge part of the success factor at Salon Reaction. “We want to make people happy, and our fabulous and talented staff of hairdressers and aestheticians can make that happen. Salon Reaction offers top-notch services for every client that enters the door,” commented Chris. “Everyone who leaves should feel a million times better about themselves. We want to see people smiling; it’s so rewarding for the stylists and the owner.”

Schedule Online
Recently added to the services at Salon Reaction is the ability to book appointments online and on mobile devices, with scheduling to accommodate the busy lives of their clients. Walk-ins are an option, although Chris encourages you to call ahead to make an appointment or check for openings. This is especially true for the holidays and Valentine’s Day, as the Salon Reaction team is busy with creating special looks, setting you apart during your fun get-togethers or events. If you’re looking for a special gift for a friend or family member, Salon Reaction offers gift cards.

Growth is also an important concept at Salon Reaction, and Chris is focused on adding five to seven stylists in the coming months. They’ll join his already impressive lineup of staff with remarkable credentials and a positive outlook on life. “Our stylists are incredibly knowledgeable and successful. Some have at least 30 years of experience, while others range between 5, 10 or 15 years in the business,” noted Chris. “The stylists at Salon Reaction are head and shoulders above any others in this area. If you’re a stylist and would like to join our team, please call me.”

Creating Happy Client Experiences
While the last few months have been a steep learning curve for Chris, he’s pleased with the success of Salon Reaction and the positive impact it has on clients. “Basically, I’m a people person and this is a people business,” he said. “I’m still learning but loving every minute of it. It’s where I need to be at this point in my life: a high-energy place, focused on making clients happy.”

Delivering a positive guest experience ranks at the top of the list for the staff at Salon Reaction. From the moment you walk in the door to when you leave with a fresh new look, a happy and warm setting greets you. “This energetic and engaging group of stylists and aestheticians looks forward to making your dream style come true,” shared Chris. “Being happy is very important to us here at Salon Reaction.” ■

Visit 11520 W 135th Street, Overland Park, Kansas, salonreactionandspa.com or call 913-685-7444.